Designed for clear reading on desktop and mobile

TwoRoofs Privacy Policy

Effective Date: April 10, 2026 Last Updated: April 10, 2026

This Privacy Policy describes how PRICEBENCHMARKING.AI LLC ("PriceBenchmarKing.AI," "we," "us," or "our") collects, uses, discloses, and protects information in connection with the TwoRoofs mobile and web application and related services (the "App" or "Service"). This Privacy Policy applies only to TwoRoofs.

By creating an account or using TwoRoofs, you acknowledge that you have read and understood this Privacy Policy.

---

1. Who We Are and How to Contact Us

TwoRoofs is owned and operated by PriceBenchmarKing.AI LLC, a U.S. limited liability company. For privacy questions, requests, or complaints, contact us at:

Email: support@tworoofs.us

---

2. Eligibility and Intended Users

TwoRoofs is intended solely for adults (18 years or older) who are co-parenting minor children. The Service is not directed to children, and we do not knowingly allow children to create accounts. Limited information about children (first name and date of birth) is provided by parents for scheduling purposes only; we do not knowingly collect any other personal information from or about children. See Section 10 (Children's Privacy).

---

3. Information We Collect

3.1 Information You Provide

Account information: email address, display name, password (stored only as a salted bcrypt hash), or Apple Sign-In identifier.
Household and family information: co-parent identifiers, and the first name and date of birth of each child in your household, used solely for custody scheduling.
Co-parenting content: messages (original and AI-rewritten versions), custody schedules and change requests, expense records, receipt photos, notes, and concierge negotiation history.
Optional content you choose to upload: photos, receipts, documents, and (if you opt in) calendar entries or contacts used to invite a co-parent.
Communications with us: support requests, feedback, and survey responses.

3.2 Information Collected Automatically

Device and technical data: device type, operating system, app version, language, timezone, crash logs, and diagnostic data.
Usage data: feature interactions, session timing, and error events used to operate and improve the Service.
Identifiers: session tokens (expire after 30 days of inactivity) and push notification tokens.

3.3 Information We Do Not Collect

We do not collect precise geolocation.
We do not use third-party advertising trackers or sell data to advertisers.
We do not access your contacts, photos, camera, or calendar without your explicit, OS-level permission.

---

4. How We Use Information

We use the information described above to:

Provide, maintain, and secure the Service (messaging, scheduling, expenses, records);
Deliver AI-assisted features including tone checking, message rewriting, the AI Concierge, and receipt parsing (see Section 6);
Send transactional push notifications and respect your quiet-hours preferences;
Authenticate users, prevent fraud and abuse, and enforce our Terms of Service;
Diagnose bugs, monitor performance, and improve the Service;
Comply with legal obligations and respond to lawful requests.

We rely on your consent (for optional features and device permissions), performance of our contract with you (to deliver the Service), and our legitimate interests (security, abuse prevention, product improvement) as the bases for processing.

---

5. How Information Is Shared Within Your Household

TwoRoofs is fundamentally a shared communication platform. All messages, schedules, expenses, children's information, and negotiation records you create are visible to the other parent(s) in your household. Once content is sent or shared in the household, it becomes part of the co-parenting record and cannot be unilaterally deleted by you, because the record is designed to be reliable for both parents and for potential legal use. Please consider this carefully before sharing anything in the App.

---

6. Artificial Intelligence Features

TwoRoofs uses third-party AI services (currently Google Gemini) to power the following features:

Tone analysis of draft messages;
AI message rewriting into a neutral tone (originals are always preserved);
AI Concierge that helps draft and negotiate proposals between co-parents;
Receipt parsing to extract expense details from photos.

When you use these features, the relevant content is transmitted to the AI provider for processing. We have configured these integrations so that, to our knowledge and per our agreements with the providers, your content is not used to train the providers' general AI models. AI processing logs may be retained by us for debugging, abuse prevention, and quality improvement.

Important AI disclaimers:

AI output may be inaccurate, incomplete, or inappropriate. You are responsible for reviewing any AI-generated content before relying on or sending it.
AI-generated content is not legal, financial, medical, or psychological advice.
The AI Concierge facilitates discussion only and does not make decisions, render judgments, or represent either parent.
We do not guarantee any particular outcome from use of AI features.

---

7. How We Share Information With Third Parties

We do not sell or rent your personal information, and we do not share it for cross-context behavioral advertising. We share information only as follows:

With your co-parent / household members, as described in Section 5.
With service providers that operate the Service under contractual confidentiality and security obligations:
Google (Gemini API) — AI processing
Supabase — database and authentication hosting
Fly.io — application hosting
Apple Push Notification Service / Firebase Cloud Messaging — notification delivery
Expo (EAS) — app builds and over-the-air updates
Apple — Apple Sign-In authentication
For legal and safety reasons: to comply with applicable law, lawful requests by public authorities (including subpoenas and court orders), enforce our Terms, protect the rights, property, or safety of our users or others, or investigate fraud or abuse.
In a business transfer: in connection with a merger, acquisition, financing, or sale of assets, subject to standard confidentiality protections.

---

8. Data Retention

Because TwoRoofs is designed to produce a court-ready co-parenting record, we retain household content (messages, schedules, expenses, negotiations) for the life of the household account. Specifically:

Account data: retained while your account is active.
Household content: retained for as long as the household exists, even if one parent deletes their individual account, because the content also belongs to the other parent's record.
Backups: retained for a limited period after deletion in accordance with our backup rotation schedule.
Session tokens: expire after 30 days of inactivity.
Diagnostic and AI logs: retained for a limited period for debugging and abuse prevention.

We may retain information longer where required by law or to resolve disputes.

---

9. Your Privacy Rights and Choices

9.1 In-App Controls

Access: view your messages, schedules, and expenses at any time within the App.
Account deletion: Settings → Delete Account permanently deletes your individual account credentials and removes you from your household. As noted above, content you contributed to a shared household record may persist in the other parent's record.
Notifications and quiet hours: manage in App settings; manage OS-level permissions in your device settings.
Permissions: revoke camera, contacts, photos, or calendar access in your device settings at any time.

9.2 U.S. State Privacy Rights

Depending on your state of residence (including California, Colorado, Connecticut, Virginia, Utah, Texas, and other states with comprehensive privacy laws), you may have rights to:

Know/access the personal information we hold about you;
Correct inaccurate personal information;
Delete your personal information (subject to the household-record limitations described above);
Opt out of "sale" or "sharing" for cross-context behavioral advertising — we do not engage in either;
Be free from discrimination for exercising your rights.

To exercise these rights, email support@tworoofs.us from the email address on your account. We will verify your request and respond within the timeframes required by applicable law. You may also designate an authorized agent. If we deny your request, you may appeal by replying to our response.

California "Shine the Light": We do not share personal information with third parties for their direct marketing purposes.

9.3 Global Privacy Control

We honor recognized opt-out preference signals where required by law.

---

10. Children's Privacy (COPPA)

TwoRoofs is not directed to children under 13 and we do not knowingly collect personal information directly from children under 13 in violation of the Children's Online Privacy Protection Act ("COPPA"). The only information about children collected through the Service is the first name and date of birth entered by a parent for scheduling purposes. If you are a parent or guardian and believe a child has provided personal information directly to us, please contact support@tworoofs.us and we will promptly delete it.

---

11. Security

We use commercially reasonable technical, administrative, and organizational safeguards to protect your information, including:

Passwords hashed with bcrypt;
TLS/HTTPS encryption in transit;
Apple Sign-In tokens verified server-side via Apple's JWKS;
Session tokens stored in iOS Secure Keychain via expo-secure-store;
Access controls on our infrastructure.

No system is perfectly secure. We cannot guarantee absolute security, and you use the Service at your own risk. You are responsible for keeping your account credentials confidential and for all activity under your account. Notify us immediately at support@tworoofs.us if you suspect unauthorized access.

---

12. International Users

TwoRoofs is operated from the United States. If you access the Service from outside the U.S., you understand that your information will be transferred to, stored in, and processed in the United States, which may have data protection laws different from those of your country. By using the Service, you consent to such transfer and processing.

---

13. Apple App Store Disclosures

Consistent with Apple's App Store requirements, the categories of data we collect and link to your identity include: contact info (email), user content (messages, photos, other), identifiers, usage data, and diagnostics. We do not use data for tracking across apps and websites owned by other companies. Full details are provided in our App Store privacy label and in this Policy.

---

14. Third-Party Links and Services

The Service may link to third-party websites or services. We are not responsible for the privacy practices of those third parties. Review their privacy policies before providing information.

---

15. Disclaimers and Limitation of Liability

TwoRoofs is a communication and record-keeping tool. We are not a law firm, mediator, mental health provider, or financial advisor, and we do not provide legal, mediation, counseling, or financial advice. Any reliance on the Service, including AI-generated content and stored records, is at your own risk. Admissibility, weight, and use of any record produced by the Service in legal proceedings is determined solely by the relevant court or tribunal, and we make no representation or warranty regarding such use. Your use of the Service is also subject to the disclaimers and limitations of liability in our Terms of Service.

---

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you in-app, by email, or by updating the "Last Updated" date above. Your continued use of the Service after changes become effective constitutes acceptance of the revised Policy.

---

17. Contact Us

Questions, requests, or complaints regarding this Privacy Policy or TwoRoofs' privacy practices:

PriceBenchmarKing.AI LLC Attn: TwoRoofs Privacy Email: support@tworoofs.us